Coaching Employees and Managing Conflict

When:
May 24, 2018 @ 9:00 am – 4:00 pm
2018-05-24T09:00:00-04:00
2018-05-24T16:00:00-04:00
Where:
Indiana Electric Cooperatives
720 N High School Rd
Indianapolis, IN 46214
USA
Cost:
$150
Contact:
Lena Morris
317.487.2261
download-flyer

 

 

 

Effective coaching is one of the most important drivers of team member performance. Whether leaders are guiding people toward success in new or challenging situations or helping people improve or enhance their work performance, the ability to coach and provide feedback makes the difference between mediocrity and high performance.

Today’s business environment challenges organizations to increase productivity, improve quality, shorten cycle time and reduce costs. An unfortunate but natural byproduct of these challenges is conflict. While conflict can lead to discoveries such as new ideas and innovative breakthroughs, it can, if allowed to escalate, result in damage to critical working relationships. This course is required for the Cooperative Leadership Edge program.

Learning Objectives:

  • Understand what coaching is and how it helps employees
  • Learn and practice various coaching techniques for various situations
  • Prepare to coach someone back in your cooperative on a real-time issue
  • Understand accountability and conflict
  • Learn to differentiate between healthy conflict and escalating situations

Who should attend?

  • Employees who lead people and/or teams
Please login to view this information and/or register for this course.
Posted in: